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All CollectionsFestive guidance 2024
I am a new customer, what should I expect over the festive period?
I am a new customer, what should I expect over the festive period?

New to Phlo? Here's what you need to consider during the festive season.

Updated over a year ago

We’d love for you to start your journey with Phlo Clinic. If you’re thinking of starting a consultation, here’s what you should consider over the festive period:

  • New patient consultations placed after 13 December will be processed and queued for dispatch in early January 2025 on a first-come, first-serve basis.

  • All new weight loss patients are required to start on the lowest dosage to ensure safe monitoring and progress by our clinical team.

  • We will keep you updated on the progress of your consultation status via email and SMS over this period.

  • Please ensure that you provide the correct delivery address and that you will be able to receive it.

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