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All CollectionsFestive guidance 2024
I placed my order between 20/12/2024 and 2/1/2025 - what happens now?
I placed my order between 20/12/2024 and 2/1/2025 - what happens now?

Learn more about what happens if you order during the festive holidays.

Updated over 3 months ago

The 20th of December is the last dispatch date for pre-Christmas delivery. To guarantee pre-Christmas delivery, ensure your order is placed by 13th December to ensure our prescribers can approve your order in time for dispatch.

If you place your order between 13th and 20th December, you may be asked to “opt-in” to let us know if you will be at home to collect the delivery before 31st December.

The next earliest dispatch date will be the 2nd January 2025.

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