Learn what happens at each stage of your online weight loss consultation for Mounjaro or Wegovy.
You no longer need to sit in a waiting room to discuss weight management or book an appointment with your GP. An online consultation lets you access treatments like Mounjaro and Wegovy privately, at your own pace, while still receiving oversight from qualified UK clinicians.
The process is efficient but clinically rigorous. You aren't buying a product off a shelf - you're undergoing a medical assessment to make sure these treatments are safe for your body and health history.
What is an online weight loss consultation?
An online weight loss consultation is a digital medical appointment. It replaces the verbal conversation you would have in a clinic with a structured medical questionnaire, allowing clinicians to gather all the information they need without a video call or physical visit.
The primary goal is safety. Our prescribing pharmacists use the information you provide to assess whether GLP-1 weight loss medications are suitable for you.
What are Mounjaro and Wegovy?
Mounjaro and Wegovy are prescription-only medications that work by mimicking hormones that regulate appetite, helping you feel fuller for longer. They are not magic fixes but tools designed to support a broader health journey.
Genuine treatments sourced directly from the manufacturers
Scientifically proven to aid weight loss when combined with nutrition and lifestyle changes
A range of options to help make treatment more affordable, including price match and a refer-a-friend scheme on selected GLP-1 medications
Am I eligible for treatment?
Not everyone is eligible for these medications. In the UK, strict clinical guidelines are in place to ensure patient safety. To be considered for treatment, you generally must meet the following criteria:
Aged between 18 and 85 years old
A BMI above 30, or above 27 if you have a weight-related condition like high blood pressure
Meet all other clinical criteria based on your medical background check
What are the steps in the consultation?
The process moves you from initial interest to treatment delivery in a few structured stages, with checks and balances in place before any medication leaves the pharmacy.
Step 1: Complete the online questionnaire
This is the most critical part of your involvement.
Answer questions about your current weight, height, medications and medical history
Have your current weight and a list of any medications ready before you start
Accuracy is vital - the clinical team relies on this data to make safe prescribing decisions
Step 2: Clinical review by a UK prescriber
A real human takes over once you submit your form.
A qualified prescribing pharmacist reviews your details
They check the medication won't interact negatively with other conditions or drugs
If they have any questions, they'll contact you for clarification before approving anything
Step 3: Prescription and home delivery
If approved, a prescription is generated and sent to the pharmacy team for dispatch.
Free delivery anywhere in the UK using Royal Mail Tracked 24
Temperature-controlled medications shipped in WoolCool packaging
Email notifications once approved, dispensed and dispatched
Monthly re-orders arranged via a shorter clinical consultation to assess progress and adjust dosages if needed
What happens after my consultation?
Weight management is an ongoing process, and support continues well after your first delivery. The goal is long-term success, not just a single prescription.
Regular check-ins by email at your next order to monitor your wellbeing
A reminder email at the end of the first month to tell you it's time to re-order
Ongoing monthly monitoring until you reach your goal, when you can discuss maintenance
Access to the weight loss advice hub and the 16-week Phlo Nourish behaviour change programme designed for people on GLP-1s
How can I prepare for my consultation?
A little preparation goes a long way and helps avoid delays. The clinical team can only make decisions based on the information you provide, so clarity is key.
Be honest - provide accurate disclosure in the medical questionnaire; hiding conditions puts your health at risk
Review your current medications and past medical history so you don't miss anything
Self-check initial eligibility factors like BMI before starting to save time
Have a valid photo ID (passport or driving licence) and three photos ready to confirm your weight
What mistakes should I avoid?
Rushing through the online process can lead to rejection or delays. The most common errors are:
Guessing your weight or height - BMI is a strict clinical cutoff, so guessing can result in disqualification or an unsafe prescription
Not disclosing health issues - things like thyroid problems or a family history of certain illnesses can change which medication is safe for you
Ignoring follow-up emails - these are required for prescription renewal and, if ignored, will likely lead to rejection
How long does it take to get Mounjaro or Wegovy after approval?
Delivery arrives within 1-2 days via free Royal Mail Tracked 24, using temperature-controlled packaging for temperature-sensitive medications. Monthly re-orders follow the same quick process after a brief progress check.
What are the most common side effects?
Common side effects include nausea, diarrhoea, vomiting and constipation, affecting up to 20% of users initially. These often improve within weeks - contact your clinician if they are severe or persistent.
Can I drink alcohol while taking Mounjaro or Wegovy?
Yes, in moderation, but limit to 1-2 units daily as these medications slow gastric emptying, which increases intoxication risk. Avoid binge drinking to prevent dehydration and worsened side effects.
How much weight can I expect to lose?
Clinical trials show average losses of 15-20% body weight over 68 weeks with diet and exercise. Results vary by adherence - aim for 1-2 pounds weekly initially.