Skip to main content
All CollectionsRe-order & renewal
Can I cancel my order?
Can I cancel my order?

Find out about your cancellation options.

Updated over 4 months ago

Clinically reviewed: Wed 31 July

Once you’ve submitted a consultation for our weight loss service, our clinical team get to work on assessing your suitability. Our payment system also places a ‘hold’ on the treatment price at your bank or card provider.

At the point of submitting your consultation you’ve agreed to buy services from Phlo Clinic and this enters you into a contract with us. At this point you have no legal right to cancel your order.

Read more about our contract with you in Section 5 of the Phlo Clinic Terms & Conditions.

Did this answer your question?